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IDEP/CN8 Frequently asked questions and their answers
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Can I still manually upload declarations to OneGate?
Will OneGate support A2A upload using username and password in 2025, and when will the certificate functionality for A2A upload be implemented?
How will I select my certificate in IDEP?
How can I keep using my username and password for automatic declaration upload?
Is there a list of compatible certificates?
How can I order a Globalsign Personalsign 3 Pro certificate?
How do I upload my certificate to OneGate?
What should I do if I have questions about the certificate upload process?
How can I install IDEP/CN8?
Where can I download IDEP/CN8?
How does an Internet installation of IDEP/CN8 work?
When I want to run 'webprepare_xx.exe' I get some sort of security warning. Is there a virus or something?
I cannot install IDEP/CN8 directly from the Internet.
When I install, I get the message 'Initialisation file is not OK. It may be missing or corrupted.
Why do I get 'IDEP.exe is not a valid Win32 application'?
Can I install IDEP/CN8 if I'm not an system administrator?
What support can I expect?
How to deal with a client/server installation?